Patient Recruitment Specialist

A Patient Recruitment Specialist is responsible for patient recruitment and database management for the research site.

Essential Job Functions:

  • Field initial patient screenings via phone and in person
  • Schedule patient visits
  • Input and update all patient information into the patient database in order to ensure the most accurate database possible
  • Follow up with patients scheduled that are no shows and that have canceled
  • Contact and update patient referrals from physicians, staff and sponsor portals
  • Handle patient inquiries and requests
  • Knowledge of enrolling and upcoming studies
  • Other duties as assigned

Knowledge, Education, and Experience

  • At least 2 years’ experience in recruitment
  • Proficient in relevant computer applications of Microsoft Office and Study Manager
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Six months or more experience in a call center environment
  • Customer service experience
  • Good data entry/keyboard skills
  • Knowledge of administration and clerical processes

Job Category: Recruitment

Job Type: Full Time

Job Location: Berlin

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